Western union do refunds for money orders. This is especially in cases of lost or stolen money orders. Western Union will refund your money without issues.
But, here is what you need to know.
There are some conditions you have to meet for western union to refund your money. Firstly, your money order has not been cashed yet. If it had been cashed, then it becomes extremely difficult for western union to get your money back. This is because western union money order refunds can only be processed when the money order has not been cashed yet.
Next, you can call the Western Union customer care line (1-800-999-9660) to track your western union money order. That way, you can be sure about its status, before requesting a Western Union money order refund. Having mentioned this, here is how to request a WU money order refund.
Refunding Western Union Money Orders
There are two ways you can accomplish this. You can either do it online, or walk into the Western Union store location to do it. If you decide to do the in-store, the original store where you did your money order is preferred.
Here is what to know.
Western Union Money Order Refund Online
Refunding Western Union money orders online is very easy. You just need to fill out the WU Money Order Customer Request form on the Western Union website. Be sure to have your money order purchase receipt, because you will be asked to upload a copy.
After you fill out the form, check the “I am Not A Robot” box. Then, submit your customer request. A message will pop up with your case number and the number of days it may take to process your refund.
Save your case number before exiting your browser. This is because you will need the number for any additional issues related to your request. I always take a snapshot of refund case number, so I do not lose it.
Western Union Money Order Refunds In Person
You can get a Western Union money order refund in person. This requires you go to the original store you purchased your money order from. Take the receipt of your purchase with you, since it is a proof of a Western Union money order transaction.
What else do you need to request a refund from Western Union in person, my good reader?
A legal form of identification will suffice, in addition to the copy of the money order transaction receipt. This is needed as a means of identifying you correctly as the purchaser of the money order. Otherwise, they will not help you out with the refund process.
How Much It Costs To Get A Refund From Western Union
Requesting a refund from Western Union will cost you a non-refundable $15 fee. This fee will be deducted from the amount being refunded. What do I mean by this?
Supposed the amount on your money order was supposed to be $200, you will get $185 from Western Union. The non-refundable fee will be taken from the $200.
The WU refund fee is not always $15. If your money order is less than $20, then a non-refundable fee of $3 will be deducted from its principal amount. By principal amount here, I refer to the amount on your money order.
Finally, a refund on a Western Union money order can cost more than $15. This is only in situation where you have lost your transaction receipt. You will be charged $30, rather than a $15 fee. Hence, the need to keep your receipt after transaction.
How Long It Takes To Get A Refund On A Western Union
When you request a Western Union Money Order refund, it takes about 30 days to get your money back. This is on the condition, that your money order has not been cashed yet. Otherwise, it will not work since it is difficult for WU to get back money which has been cashed.
Sometimes, it takes about 6 to 8 weeks to process your Western Union money order refund request. This is especially in the absence of a receipt.
On the whole, refunding Western Union money orders is a process which requires patience. You will get your money, when the money order is not cashed yet. Also, your refund process will not take too long when you still have a copy of your transaction receipt.
What To Know About Western Union Money Order