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How To Cancel A Western Union Money Order

Published On October 12, 2025 //  by Chime N.U |Last Updated: January 3, 2026 Editorial Disclosure: This article may contain affiliate links. WeeklyBagel may earn a commission at no cost to you. I only recommend products I believe in or that will simplify the lives of my readers

How To Cancel A Western Union Money Order

Western union is one of the money orders, which are difficult to refund. This is especially when it is lost, or worse you made a mistake filling out the western union money order. I am not sure whether you are aware, but the service falls prey to frauds. Hence, the strict monetary policies it has to protect its financial interests.

Well, can western union money order be cancelled?

A western union money can be cancelled. This is as long as you have the receipt of the transaction. Whoever is going to be help you with the western union money order cancellation needs information from that receipt to help start a refund process. These include the following below:

  • The amount on the money order
  • Date of purchase
  • Serial number on money order
  • The purchase location
  • A picture of the receipt with the bar code

This is especially, when the money order has not been cashed. If it is cashed, then it cannot be cancelled. It is also why western union emphasizes on letting them know if you ever suspected you are going to cancel the transaction due to frauds.

When it comes to canceling a western union, there are two ways you could do it. It can be done online or in person. Here is how the online one works.

How To Cancel A Western Union Money Order Online

As I mentioned earlier, you can only cancel a western union money if it has not been cashed yet. All you need to do is go to western union money order request form to apply for a refund online.

  • Tap on Continue.
  • Enter the 11-digit serial number on your receipt. Also, the amount on your money order purchase.
  • Check I am not a robot to confirm you are not a bot trying to gain access to western union website.
  • Then, tap Check status.

This will determine whether your money order is eligible for a refund. If it is, then western union lets you complete and submit a form. A confirmation email will be sent to your email address.

Western union will send updates on refund processing status. When it is ready, just to go to an agent location with a legal form of identification to pick up your refund. Be ready to present any information which may be requested from you.

From my personal experience though, it is impossible to get a cancellation of western union money order transfer when it has been cashed. I was once scammed out of $2000. Yes- I shed tears with trails longer than the Missouri River but I did not get my money back because it had been cashed.

I know- it is western union we are talking about here. They are strict about these things to prevent frauds. The responsibility to make sure this does not happen mostly fall on you.

Where Can I Get A Refund On My Western Union Money Order?

Besides doing it online, you can cancel a money order with western union by going to where you bought it to request for a refund. I have done it before. All I needed were a legal form of identification and your original receipt.

The receipt is for identification and fraud prevention. So, what if I lose my western union money order receipt?

Well, it will be very tough to get your money back. It is not entirely impossible though. You just need to remember the specific details of the transactions like amount, date or where you bought the order from. This is to help pull a history of the transaction.

Additionally, you can call western union customer care to help you out. They will walk you step by step on what you need to do. Be sure to write down details of what you remember about the transactions. This includes amount, date of purchase, agent location, name of receipt and other necessary information. These help make sure you sound like someone serious about getting his or her money back.

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Is there A Cancellation Fee For Western Union?

There is a cancellation fee for western union. It will cost you $15 to process a cancellation and money refund. This is usually subtracted from the amount you are getting back as a refund.

Now, it is worthwhile I mention the $15 cancellation fee is only when you still have your receipt. Without a receipt, it will cost you twice as much. You will pay $30 due to not having a copy of your receipt.

If you remember earlier, I mentioned about needing a picture of your receipt with the bar code. It is important to keep these things. Otherwise, you will be fined for not giving Western union what it needs to process an order cancellation. I supposed you could say it is a liability issue.

I elaborated about the refund process on How To Request A Western Union Money Order Refund. You can read the blue-highlighted article. It will help you know what to expect about the refund process.

How Long Does It Take To Get A Refund From Western Union?

It takes about 5 to 7 business days to process your refund after you have asked for it. The count down starts from the day you submitted it. As long as you submitted all that was asked in a correct manner, there should not be delays.

If they are delays though, western union keeps you updated through email contact. So, keep checking your email, alright?

Usually, the refund is sent to your bank account, debit or credit card. This depends on what kind of transaction you did. Usually for western union money order, you will need to go pick up your refund from one of WU agent locations. Be sure to take a legal form of identification- driver’s license or passport and your tracking number or MTCN.

On the whole, I would rather you not do anything which will warrant you to cancel a western union money order. If you are like me, you probably do not like the hassle involved in trying to cancel a transaction. But sometimes, it is necessary. In that case, doing everything I have mentioned above will help you get your money back.

Category: BANKING BASICS

About Chime N.U

Hello there!
Mr. Chimé (Chi-meh) is a certified surgical assistant, a small-time financial Investor and the founder of WeeklyBagel- a professional blog dedicated to simplifying personal finance for young adults. Read More

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