A western union money order transaction can be tracked like any other financial transaction. This is whether you are just checking your transfer status or trying to recover a lost western union money order. Tracking a western union money order is an easy process, when you do it the right way.
There are three ways you can track a western union money order status. You can either do it by going to the western union agent you did your transaction with, or track a western union money order online. Either way, this requires you have your original transaction receipt with you.
Here is why.
Your original transaction receipt has a serial number required to track your transaction status or refund. This is called the MTCN number, which stands for Money Tracking Control Number. It is on your original western union receipt.
Having said it, the third way to track western union money order is to call the western union transaction status phone number. I will be discussing all of these ways shortly.
Western union money tracking online
You can save yourself a trip to a western union branch and track your western union money order online. Tracking a western union money order online requires you having access to a computer or phone. This is because you have to submit some information on the western union website to have access to your transaction status.
Besides, here is what you need to do.
- Go to the Western Union website: www.westernunion.com
- Click on the homepage hamburger-looking options and select “Track A Transfer.” You can also click on the blue hyperlink to go to the Western Union page.
- Select whether you are the sender or the receiver.
- Put in the MTCN on your receipt. If you lost your MTCN, click “Don’t know the MTCN” to follow the steps towards viewing your money status. Additional information relating to transaction details will be asked in this case.
- Otherwise, click on continue after you put in your MTCN. Details about your money transfer will be shown to you. This will include when your money transaction has been sent, processed or received.
This is the best way to track a Western Union money order payment. This is because it is online and convenient. Here are three things tracking a western union money order online can do for you:
- You can confirm the status of a western union money transfer.
- A Western Union money tracking online helps you verify a western union money order.
- Lastly, you can confirm a western union payment through this method.
It is very easy when you think about it. You are saved a trip to places that do western union transaction. As long as you have your MTCN, this approach is the best.
tracking a western union money order by phone number
Who do you call to verify a western union money order transaction, my good reader?
The number to call to verify the status of a western union money order is 1-800-999-9660. You can confirm the status of your WU money order through a phone call. Here is what to do:
- Call the above western union number.
- Select the language you speak. Usually, option 1 is the English language and option 2 is the Spanish language.
- After language selection, you will be asked to select a series of options with regards to the service you are looking for. Select option 1 to check the status of your money order.
- Then, enter the 11-digit number on your western union order followed by the # key. The MTCN should be on the upper right hand corner of your receipt. If you do not have the MTCN, enter the * key to be directed to a customer representative.
- Otherwise, follow the instructions after entering your 11-digit MTCN.
This option of tracking a western union is best for verifying your money transactions, tracking a lost western union money order or reporting a stolen one. You can also request a western union money order refund through this process. It requires you to use the western union money order tracking number on receipt. Either way, this way solves a lot of issues regarding a western union transfer.
What happens if you lose your Western Union tracking number
If you lost your western union tracking number (MTCN), you can still track a western union money order without MTCN. All you need is to go to Western Union website and print out a Money Order Research Request. Fill out the information needed on this request form.
Here is what to do with this western union money order tracking form. You can send it to the following places below:
- PO Box 7030 Englewood, Colorado 80155-7030 by mail.
There is a non-refundable $30 administrative fee to a money order tracing request. The fee should be a money order or bank cheque equivalent of $30 made to Western Union Financial Services, Inc. If you have additional questions, be sure to contact the western union customer service number.
With regards to this request, it will take about 6-8 weeks to process. If the request is successful, you will be mailed a photocopy of your money order showing transaction has gone through. In case the transaction had not gone through, you will receive a refund of your money order. If item record is not located, the company will informed you.
On the whole, tracking a western union money order by serial number (MTCN) will make your life very easy. I do not know about you, but I do not have the patience to wait 6-8 weeks to track a western union money transfer. This is why I always recommend keeping your receipt two weeks after transaction to ensure there is no future issues.